Frequently Asked Questions
Everything you need to know about Manyo's premium skincare and shopping experience.
Are Manyo products suitable for sensitive skin?
Yes, Manyo focuses on clean, skin-friendly ingredients. Most of our products are formulated with natural ferments and botanical extracts designed to be gentle, but we always recommend a patch test before full application.
What is your shipping policy and delivery timeline?
We offer standard and expedited shipping. Standard orders typically arrive within 3-5 business days. You will receive a tracking number via email as soon as your order leaves our warehouse.
How can I track my order?
Once your order is shipped, you will receive a confirmation email containing a tracking link. You can also log into your Manyo account to view the real-time status of your delivery.
What is your return and refund policy?
We offer a 30-day return policy for unopened and unused products. If you receive a damaged item or are unsatisfied with your purchase, please contact our support team to initiate a return or exchange.
Do you test your products on animals?
No, Manyo is committed to cruelty-free practices. We do not test our finished products or ingredients on animals, and we ensure our suppliers adhere to the same ethical standards.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay for a secure and seamless checkout.